Move Up to Complete 9-1-1 Call Management

Manage any call, from any device, at any time, and in any format — voice, data, and video.

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Enable Faster Call Handling and Management

Solacom’s integrated emergency communications solutions:

  • Streamline call handling and processing
  • Integrate advanced voice, data, and video technologies
  • Reduce complexity and drive innovation
  • Support current and emerging standards
  • Eliminate forklift upgrades

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Pike County Weathers Sandy Storm With Solacom Guardian 9-1-1 Solution

PSAP moves to Solacom solution just 18 days before Hurricane Sandy hits region.

Solacom’s Guardian 9-1-1 Solution is engineered and purpose-built to provide PSAPs with complete, multimedia call control — from two-position PSAPs to complex multi-position environments.

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APCO 2017: August 13-16, Denver, CO | Booth 1815


Guardian 9-1-1 Call Handling

Guardian 9-1-1 Call Handling

Get everything you need to manage any emergency call in one integrated solution — from the underlying call control technology to the user interface at the desktop.

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Guardian Text

Guardian Text

Integrate full-featured text-to-911 and text-from-911 capabilities into your call control system and at the desktop.

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Guardian Map

Guardian Map

Capture and display critical call location information, answer and manage calls on screen, and view the location and status of all 9-1-1 calls with a complete mapping application.

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Guardian Managed Information System (MIS)

Guardian Managed Information System (MIS)

Collect critical data in real time and generate a variety of administrative reports with a complete call logging, tracking, and reporting application.

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Guardian Managed Services

Guardian Managed Services

Get worry-free 9-1-1 call handling operations and ensure your 9-1-1 infrastructure is always operating at peak performance — 24 hours a day, seven days a week, 365 days a year.

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Dedicated Support

Dedicated Support

Work with a dedicated and experienced team that is with you every step of the way, from solution design through to procurement, deployment, training, and post-sales service.

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