Sales Support

Job Purpose: Is to serve multiple functions, including Inside Sales and Sales Engineering activities.

Duties / Deliverables:

Prepare price quotations
System management (CRM)
Prepare price quotations using documented design and price guidelines;
Participate in the preparation of responses to RFPs and RFIs;
Capture and update accurate and complete information on a daily basis in Customer Relationship Management system (CRM);
Generate CRM reports on a weekly and monthly basis;
Participate in weekly sales planning meetings;
Respond to email, telephone and fax requests from business channels and customers;
Assign responsibilities for deliverables.

Skills/Qualifications:

Salesforce.com or similar sales data base experience;
Excellent communications skills in English and French (written, spoken)
Microsoft Office with particular emphasis on Visio and Excel;
Good organization and time management skills;
College degree in telecommunications or information technology as well as experience in the Emergency Services / 911 Industry would be an asset.