When you need to communicate in an emergency

In today's uncertain world, emergency events can strike anywhere, anytime. Whether it's a weather-related disaster, terrorist threat, environmental emergency, or shooting rampage, the public needs to be notified, advised how to protect themselves, and told how to communicate with the emergency operations center.

Emergency Outreach makes it easy to quickly select a population or community facing an emergency situation and to communicate with them by recorded voice and/or SMS message - and even to transmit varying messages to different populations simultaneously.

• Connect 1-8,000 simultaneous endpOints from a single system
• Enable the public to feed information to emergency operations centers with automatic correlation
• Direct short text messaging to active cellular phones in a geographic area regardless of the cell phone's registered home location

Built on SolaCom's critical communications platform, Emergency Outreach can be deployed on a dedicated dispatch console or added to existing E9-1-1 consoles that meet system requirements. Optionally, Emergency Outreach can be integrated with communication, sensory, video, and actuator outputs for a completely integrated command and control solution.

A complete solution for every emergency situation

Whatever the situation, Emergency Outreach can help you quickly contact people who may be in danger. Here are a few examples:

Tornado Warning
E9-1-1/Emergency Operation Center (EOC) alerted to presence of tornado near residential areas
• Operator tracks tornado on console and highlights areas to be warned
• System acquires all phone numbers in affected area
• Operator selects preset message or records unique message to be delivered
• System dials out and delivers warning and records call details
• Calling pattern 'adjusted' to not overload PSTN/VoIP networks

Sour Gas Leak
E9-1-1/Emergency Notification Center (ENC) alerted to presence of sour gas leak
• Operator tracks affected gas wells on console and highlights areas to be warned
• System determines all phone numbers in affected area (based on geographic coordinates)
• Operator selects preset message or records unique message to be delivered
• System dials out and delivers warning and records call details
• Calling pattern 'adjusted' to not overload PSTN/Cellular/VoIP networks

Campus Intruder
Campus security determines an intruder event is occurring in building 'X';
• Console operator pulls up campus map and tags buildings for different notifications
• Go to lockdown mode
• Evacuate the building
• Avoid moving into direction of building
• System acquires all phone numbers in affected area
• Operator selects preset message or records unique message to be delivered
• System dials out and delivers warning and records call details
• Option to request DTMF PIN from respondent for "do you need immediate assistance".
• Calls that require assistance are routed immediately to security personal
• Automatic tracking of answered calls

Emergency Outreach is built onto SolaCom's critical communications platform, and is available with the Selective Router and the LibertySHIELD.