|
Mission and Values
Mission
The mission of SolaCom Technologies Inc. is to design and manufacture highly reliable communication switching systems for command, control, communications & computing(C4I); homeland security; and similar markets.
SolaCom strives to expand its market share through continued customer satisfaction by offering best-in-class products and responsive customer support services.
SolaCom employees distinguish themselves by constantly innovating and evolving our products to maintain state-of-the-art technology.
Values
The principles and values that guide our business activities and by which the character and integrity of our company shall be measured are:
Customer Value. We deliver the highest possible value to our customers.
- Only by serving our customers well do we justify our existence as a business.
- We listen to our customers, and tailor our solution to their needs.
- We view our success as dependent on our customers' success, both now and in the future.
- We are committed to meet and exceed our customers' expectations.
Agility. We win by combining an adaptable organization with flexible solutions and responsiveness.
- We provide timely, customer-focused execution.
- We offer configurable products and flexible customer services.
- We embrace change as an opportunity.
Innovation. We foster creativity, innovation and evolution.
- We distinguish ourselves with innovative products, services and ideas.
- Our products offer a roadmap to the future.
- We challenge ourselves with new ideas.
- We are resourceful and seek the best solutions to reach our goal of customer satisfaction.
Partnerships. We build lasting and mutually beneficial relationships with our customers and partners.
- We contribute to the business success of our customers.
- We consult and plan with our suppliers, to offer the best and latest products.
Quality. We are customer-focused and quality-driven.
- We conform to, and exceed, the requirements of our customers.
- We foster an environment of continual improvement.
- We strive to be best in-class in our industry.
Accountability. We keep our commitments to our stakeholders.
- We earn the confidence of our stakeholders by acting with integrity and behaving ethically.
- We continually examine our products and services for safety and failure-free operation.
- We do what we say we will do.
