Customer System Support & Services Centre (CSSSC)

At SolaCom, clients are priority and we pride ourselves in offering best-in-class products and responsive customer support services.

Our Customer System Support & Services Centre is staffed by qualified SolaCom engineers and technologists. This group of professionals is available 24/7 to provide the support, service and know-how you need to seamlessly operate and manage your mission-critical communications infrastructure.

Our support team is available 24 hours a day, 365 days a year to:

• Answer technical questions
• Help trouble-shoot solutions to technical problems
• As needed, dispatch qualified personnel to assist on-site

You may request support online or by phone :

ONLINE Technical Services Request Form
(fill-in form for non-urgent/non-emergency enquiries)

TOLL FREE: 1(888) solacom (765-2266)
TEL: +1(613) 693-0641
* Please follow voice prompts

For Return Materials Authorization:

ONLINE Return Materials Authorization (RMA) Request Form