Solacom offers a variety of integrated services that are structured to make it easier to get the Solacom Guardian 9-1-1 Solution you need. From site surveys, installation, cut-over, training, and post-sales service, we’ve got you covered.

Build a Customized Solution

With Solacom, you get a purpose-built emergency call management solution for your PSAP, rather than a preconfigured, off-the-shelf system adapted for all PSAPs.

Our emergency call management solutions are customized to fit your PSAP’s unique requirements. We work with you to configure a full-featured solution to meet your PSAP’s needs and the individual workflows of your call takers.

Train for Maximum Efficiency

All Solacom solutions are engineered for trouble-free deployment and ease of use, and we offer a range of training options to help you and your team leverage all the features and benefits our solutions offer.

From basic training to more complex instruction, our training team will ensure your employees know how to get the most out of your Solacom emergency call management solution.

Optimize Operations

After your Solacom Guardian 9-1-1 Solution is up and running, you can rely on our support team to keep it operating at peak efficiency.

Our field engineers and technicians are available 24/7 for customer support. They provide the service and know-how you need to help you operate and manage your emergency call management solution.


Guardian 9-1-1 Call Handling

Guardian 9-1-1 Call Handling

Get everything you need to manage any emergency call in one integrated solution — from the underlying call control technology to the user interface at the desktop.

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Guardian Text

Guardian Text

Integrate full-featured text-to-911 and text-from-911 capabilities into your call control system and at the desktop.

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Guardian Map

Guardian Map

Capture and display critical call location information, answer and manage calls on screen, and view the location and status of all 9-1-1 calls with a complete mapping application.

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Guardian Managed Information System (MIS)

Guardian Managed Information System (MIS)

Collect critical data in real time and generate a variety of administrative reports with a complete call logging, tracking, and reporting application.

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Guardian Managed Services

Guardian Managed Services

Get worry-free 9-1-1 call handling operations and ensure your 9-1-1 infrastructure is always operating at peak performance — 24 hours a day, seven days a week, 365 days a year.

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Dedicated Support

Dedicated Support

Work with a dedicated and experienced team that is with you every step of the way, from solution design through to procurement, deployment, training, and post-sales service.

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