Your partner in critical communications

Every step of the way, from site surveys, installation, cut-over, training and post-sales service, you can rely on Solacom. Our goal is to deliver the industry’s best technology, backed by best-in-class customer services that you can depend on for the years to come.

Solacom Customer Services is staffed by qualified engineers and technicians. This group of professionals is available 24/7 to provide the service and know-how you need to seamlessly operate and manage your mission-critical communications infrastructure.

The Solacom service team is available 24 hours a day, 365 days a year to:

  • Answer technical questions
  • Help troubleshoot technical problems
  • As needed, dispatch qualified personnel to assist on-site

For further information please contact our support team online, or:

Telephone: +1.819.205.8100 (Please follow voice prompts)

Toll Free: +1.888.SOLACOM (765-2266)

Request Support Online:
ONLINE Technical Services Request Form
(For non-urgent/non-emergency enquiries)

For Return Materials Authorization:
ONLINE Return Materials Authorization (RMA) Request Form