System Designer

At Solacom (a subsidiary of Comtech Telecommunications Corp.), public safety communications management is not a sideline, it’s our single focus. Our user-centric, multimedia 9-1-1 call handling and management solutions are built on more than 30 years of research and innovation in the application of advanced hardware and software technologies for public safety. Today, our 9-1-1 solutions support thousands of agencies affecting millions of lives annually. From dense urban environments to state, provincial, and national deployments, our solutions are trusted to streamline 9-1-1 call handling and management processes and enable more efficient collection of critical information in emergency situations.

We thrive on pushing the technology envelope to create leading-edge solutions for customers around the world. It’s demanding and challenging, but it is also very rewarding – and we think it helps make Solacom a workplace of choice in the Ottawa-Gatineau high-technology sector.

Solacom workplace:

Solacom is successful because our employees go the extra mile to build highly reliable emergency call management solutions — and because we take customer service to heart.
We also thrive on pushing the technology envelope to create leading-edge solutions for customers around the world. It is demanding and challenging, but it is also very rewarding — and we think it helps make Comtech Solacom a workplace of choice in the Ottawa-Gatineau high-technology sector.

Responsibilities:

Your duties and responsibilities will include but are not limited to:

  • Recommend solutions to technical problems and unique situations.
  • Contribute to system architecture design and assist with product prototyping.
  • Conduct detailed analysis of defined system specifications.
  • Define system specifications and qualification tests.
  • Develop and document designs that meet applicable standards.
  • Select, qualify and integrate 3rd party equipment and software.
  • Integrate and test complex features.
  • Write procedures and provide support to operations group.
  • Respond to emerging issues impacting our customers; troubleshooting, analyzing, proposing and implementing resolutions.
  • Collaborate with many other technical and service teams across the organization.

Assets and Requirements:

(Knowledge, skills, Ability, Training and Experience)

  • Ability to identify and deliver quality product.
  • Proficient with Windows 10, Windows Server 2012 and above.
  • Experience and knowledge of Active Directory deployments and management.
  • Experience with configuring, managing and deploying network devices (Switches, Routers, Firewalls)
  • Experience with Virtualization platform VMware.
  • Experience in managing DB infrastructure (MySQL/MariaDB, PostgreSQL)
  • Experience with Linux (RHEL/CentOS preferred).
  • Experience configuring and maintaining VoIP and legacy PBXs.
  • Scripting experience is an asset (PowerShell, python, bash, etc.).
  • Digital and analog telecommunication protocols (ISDN, CAS, SS7, SIP).
  • Proficient in using debugging tools and techniques.
  • Language: English, (French would be an asset).

Education

  • University Degree in Information Technology, Electrical Engineering or Computer Engineering (or equivalent experience)

Legal

  • You may be required to pass security screening
  • Must be Permanent Resident of Canada

If you believe you can contribute to the success of Solacom and have a strong track record of performance in the field of information technology, we invite you to submit your resume by mail or email as we offer a competitive salary and a wide range of benefits.

Comtech Solacom Technologies Inc.
80 Jean-Proulx Gatineau, Québec
Canada J8Z 1W1
Email: viengdala.thirakoune@comtechtel.com

Comtech Solacom Technologies, Inc. is an equal opportunity employer. We wish to thank all applicants for their interest and time in applying for our open positions; however, only candidates selected for interviews will be contacted.