Solacom offers a variety of integrated services that are structured to make it easier to get the Solacom Guardian 9-1-1 Solution you need. From site surveys, installation, cut-over, training, and post-sales service, we’ve got you covered.
With Solacom, you get a purpose-built emergency call management solution for your PSAP, rather than a preconfigured, off-the-shelf system adapted for all PSAPs.
Our emergency call management solutions are customized to fit your PSAP’s unique requirements. We work with you to configure a full-featured solution to meet your PSAP’s needs and the individual workflows of your call takers.
All Solacom solutions are engineered for trouble-free deployment and ease of use, and we offer a range of training options to help you and your team leverage all the features and benefits our solutions offer.
From basic training to more complex instruction, our training team will ensure your employees know how to get the most out of your Solacom emergency call management solution.
After your Solacom Guardian 9-1-1 Solution is up and running, you can rely on our support team to keep it operating at peak efficiency.
Our experts know how to ensure your call handling and management systems are always available and help you recover as quickly as possible from unforeseen disasters.
When you’re ready to move to a regional or statewide NG9-1-1 network, our teams are ready to help you smoothly transition.
As a subsidiary of Comtech Telecommunications Corporation, we can provide all the functional elements needed to establish an ESInet, as well as complete system and network engineering services and ongoing network management and maintenance services.