Solacom offers a variety of integrated services that are structured to make it easier to get the Solacom Guardian 9-1-1 Solution you need. From site surveys, installation, cut-over, training, and post-sales service, we’ve got you covered.

Build a Customized Solution

With Solacom, you get a purpose-built emergency call management solution for your PSAP, rather than a preconfigured, off-the-shelf system adapted for all PSAPs.

Our emergency call management solutions are customized to fit your PSAP’s unique requirements. We work with you to configure a full-featured solution to meet your PSAP’s needs and the individual workflows of your call takers.

Train for Maximum Efficiency

All Solacom solutions are engineered for trouble-free deployment and ease of use, and we offer a range of training options to help you and your team leverage all the features and benefits our solutions offer.

From basic training to more complex instruction, our training team will ensure your employees know how to get the most out of your Solacom emergency call management solution.

Maintain Optimal Performance

After your Solacom Guardian 9-1-1 Solution is up and running, you can rely on our support team to keep it operating at peak efficiency.

Our experts know how to ensure your call handling and management systems are always available and help you recover as quickly as possible from unforeseen disasters.

Simplify ESInet Network Integration

When you’re ready to move to a regional or statewide NG9-1-1 network, our teams are ready to help you smoothly transition.

As a subsidiary of Comtech Telecommunications Corporation, we can provide all the functional elements needed to establish an ESInet, as well as complete system and network engineering services and ongoing network management and maintenance services.


Guardian 9-1-1 Call Handling

Guardian 9-1-1 Call Handling

Get everything you need to manage any emergency call in one flexible multimedia solution — from the underlying call control technology to the user interface at the desktop.

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Guardian Text

Guardian Text

Integrate full-featured text-to-911 and text-from-911 capabilities into your call control system and at the desktop.

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Guardian Map

Guardian Map

Capture and display critical call location information, answer and manage calls on screen, and view the location and status of all 9-1-1 calls with a complete 3D location mapping application.

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Guardian Management Information System (MIS)

Guardian Management Information System (MIS)

Collect voice, text, image, video, and map data in real time and generate a variety of administrative reports with a complete call logging, tracking, and reporting application.

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Guardian Cybersecurity

Guardian Cybersecurity

Dramatically reduce cybersecurity vulnerabilities and risks with a complete set of turnkey, enterprise-grade services that meet your unique cybersecurity requirements at each stage of NG9-1-1 evolution.

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Business Continuity

Business Continuity

Get the most from your investment in the most flexible multimedia emergency call management solution for public safety answering points (PSAPs).

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