Get the most out of your Solacom emergency call management solution with structured training customized to fit the specific needs of your solution support teams and call takers.

Solacom offers a variety of training options to meet every need. From basic training to more complex instruction, our training team will ensure your employees have all the knowledge they need to maximize the effectiveness of your Solacom Guardian 9-1-1 solution.

Fit the Training to the Employee

Customized training is available for:

  • Operator Workstations

    A half-day course that teaches call takers how to use all the features of the Solacom Guardian 9-1-1 Call Handling solution.

  • System Administration

    A one-day course for system administrators that covers configuration of system settings for performance, security, profiles for users, and a variety of customization options.

  • System Engineering and Maintenance

    A week-long, in-depth course that includes how to configure the system, as well as how to maintain and troubleshoot hardware and software components.

  • Train the Trainer

    Customized training sessions for personnel who will be training other employees on all the features and functions of your Solacom Guardian 9-1-1 solution.

Book a Training Session

All our training sessions and course material are adapted to focus on the requirements of your PSAP so your employees can be more productive and efficient with their new Solacom emergency call management solution.

Get more information about customized training from our support team through our online support portal, or call:

Toll Free: +1 (888) SOLACOM (765-2266)
Direct: +1 (613) 693-0641 (Please follow voice prompts)