An emergency call taker with a headset on, at attention

Move Up to Complete 9-1-1 Call Management

Manage any call, from any device, at any time, and in any format — voice, text, data, and video.

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An emergency call taker looking at open Guardian 9-1- 1 Call Handling applications on desktop

Accelerate Call Handling and Management

Solacom’s integrated emergency communications solutions:

  • Streamline call handling and processing
  • Integrate advanced voice, text, data, and video technologies
  • Reduce complexity and drive innovation
  • Support current and emerging standards
  • Eliminate forklift upgrades

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Solacom Guardian 9-1-1 Solution Provides Complete Call Control

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Solacom’s Guardian 9-1-1 Solution is engineered and purpose-built to provide PSAPs with complete, multimedia call control — from two-position PSAPs to complex multi-position environments.

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Guardian 9-1-1 Call Handling

Guardian 9-1-1 Call Handling

Get everything you need to manage any emergency call in one flexible multimedia solution — from the underlying call control technology to the user interface at the desktop.

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Guardian Text

Guardian Text

Integrate full-featured text-to-911 and text-from-911 capabilities into your call control system and at the desktop.

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Guardian Map

Guardian Map

Capture and display critical call location information, answer and manage calls on screen, and view the location and status of all 9-1-1 calls with a complete 3D location mapping application.

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Guardian Management Information System (MIS)

Guardian Management Information System (MIS)

Collect voice, text, image, video, and map data in real time and generate a variety of administrative reports with a complete call logging, tracking, and reporting application.

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Guardian Cybersecurity

Guardian Cybersecurity

Dramatically reduce cybersecurity vulnerabilities and risks with a complete set of turnkey, enterprise-grade services that meet your unique cybersecurity requirements at each stage of NG9-1-1 evolution.

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Business Continuity

Business Continuity

Get the most from your investment in the most flexible multimedia emergency call management solution for public safety answering points (PSAPs).

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