Solacom Leads Cybersecurity Discussion at APCO 2018 Conference

Interactive session empowers PSAPs with key knowledge about how to protect themselves from cyberattacks

CHICAGO, Ill., July 31, 2018 — Experts from Solacom, Oracle, and Alabama’s largest public safety answering point (PSAP) will share important insights on cybersecurity at the upcoming APCO 2018 Conference, which takes place August 5-8, 2018, in Las Vegas. PSAPs attending the panel Cybersecurity 101: What Every PSAP Needs to Know, will take away essential knowledge about protecting an emergency call handling and management system from a potential cyberattack.

Many PSAPs across the country have recently fallen victim to malicious attacks by hackers who can disrupt and crash emergency 9-1-1 services. This informative session identifies the variety of threats that are out there, outlines the safeguards every PSAP must put in place to avoid an attack, and steps PSAPs can take to recover if they’ve been targeted.

Led by Gilles Ferland, Solacom’s vice president product management, the panel also includes Brian Knueppel, sales engineering manager at Oracle, and Chris Tucker, director of Huntsville-Madison County 9-1-1.

Due to the high demand for reliable information about cybersecurity for public safety communications, this one-hour, multimedia panel discussion with audience Q&A will run twice during the conference.

Cybersecurity: What Every PSAP Needs to Know
APCO 2018 Conference, Las Vegas

Session 1: Sunday, August 5, 2018, 10:45 a.m.
Location: Bassano 2601-2605, Level 2

Repeat Session: Sunday, August 5, 2018 2:45 p.m.
Location: Titian 2302-2303, Level 2

For more information, and to register, visit

Solacom has been researching and testing technologies and techniques that can be applied to protect 9-1-1 call handling and management software and hardware from cybersecurity threats. Ferland and his team have spent over a year developing and testing innovative protection mechanisms, informed by real-life PSAP customer experience and collaboration with industry partners.

The Solacom team will be available throughout the conference at Booth 1449 in the Exhibit Hall to answer questions and give demos of Solacom’s Guardian 9-1-1 Solution.

About Solacom

Solacom 9-1-1 call handling and management solutions are built on more than 30 years of research and innovation in the application of advanced hardware and software technologies for public safety. Today, Solacom Guardian 9-1-1 solutions support thousands of agencies affecting millions of lives annually. From dense urban environments to statewide deployments, Solacom solutions are trusted to streamline 9-1-1 call handling and management processes and enable more efficient collection of critical information in emergency situations. For more information, visit: