Solacom Demystifies Cybersecurity Basics for PSAPs at APCO Canada 2018 Conference

Informative presentation and Q&A session focus on education, prevention, and disaster mitigation

CHICAGO, Ill., October 25, 2018 — The fundamentals of cybersecurity that every Canadian public safety answering point (PSAP) should be aware of will be the focus of a presentation by Solacom at the APCO Canada Conference & Tradeshow 2018 at Le Centre Sheraton in Montreal, Quebec, on November 6, 2018.

Cybersecurity 101: What Every PSAP Needs to Know is a can’t-miss session presented by Gilles Ferland, Solacom’s vice president of product development. The session is geared to PSAP decision-makers who want to increase their knowledge about potential threats so they can better protect their PSAP’s call handling and management systems from cyberattacks.

“The attacks that have shut down or crippled PSAPs in the U.S. recently have not gone unnoticed by Canadian PSAPs. People are watching but still don’t always know the nature of the threats that are out there,” says Ferland. “It’s important to know that if you plan correctly, you will be better prepared for the threats that exist and have a better chance to recover from a direct attack. People will leave the session empowered with the essential knowledge they will need to create a cybersecurity strategy.”

The session looks at the types of attacks that may affect PSAPs and the steps PSAPs can take to immediately protect emergency call handling operations. Like Ferland’s well-attended cybersecurity panel at APCO 2018 in Las Vegas this summer, this session will feature plenty of time for audience questions and discussion.

Cybersecurity 101: What Every PSAP Needs to Know
Tuesday, November 6, 2018
1:00 p.m. – 2:00 p.m.

For more details and to register, visit the APCO Canada website:

Solacom, a world leader in 9-1-1 call handling and management solutions, will have its team available throughout the conference at Booth 202 in the Sheraton Montreal’s Salle de Balle to answer questions and give demos of Solacom’s Guardian 9-1-1 Solution.

 To learn more about the three steps every PSAP should take to build cybersecurity into a business continuity plan, download Building Cybersecurity Into Your Business Continuity Plan.

About Solacom

Solacom 9-1-1 call handling and management solutions are built on more than 30 years of research and innovation in the application of advanced hardware and software technologies for public safety. Today, Solacom Guardian 9-1-1 solutions support thousands of agencies affecting millions of lives annually. From dense urban environments to statewide deployments, Solacom solutions are trusted to streamline 9-1-1 call handling and management processes and enable more efficient collection of critical information in emergency situations. For more information, visit: